Help center
Answers to the common questions.
If you don't find what you need here, email support@graildrop.io — we read every message.
Getting started
What GrailDrop is and how it works.
Packs & odds
How drops are generated and verified.
Prizes & redemption
What you can do with what you win.
Wallet, deposits & withdrawals
Money in, money out.
Battles
Multi-player pack-opening competition.
Responsible use
Controls and support.
Provably fair, transparent odds
Every opening is verifiable on the Provably Fair page. We publish the active server seed hash before any open and reveal the seed on rotation so any opening can be replayed independently.